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HomeMust-Have GadgetsPhotograph Your Story SubjectSquareTrade 3-Year Electronics Warranty (Below $50 Items) |
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| Customer Reviews: | | Average Customer Review: ( 36 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
23 of 25 found the following review helpful:
 Square Trade Warranty Company Feb 18, 2010
By C. Caswell
Square Trade Warranty company is absolutely FABULOUS!! I purchased a GPS one year ago and unfortunately the audio was very quiet, so much so that when going down the freeway you had to strain to hear it. Now mind you, I had this GPS for just short of a year and then remembered that I had purchased a warranty for it...I contacted Square Trade and the gentleman was so very courteous, kind, understanding, I actually felt like I was talking to a friend. I sent them the GPS as requested(Square Trade even paid for shipping) and within 2 weeks I had EVERY cent I had spent for the GPS REFUNDED to me. You cannot get better than that!! Thanks so very much Square Trade.
C. Caswell
California
14 of 15 found the following review helpful:
SquareTrade Warranty Program Jan 27, 2010
By Steven
"True Reviews"
I have purchased all types of products and sometimes I would like a longer warranty. For example I purchased a fairly expensive razor and I went looking on Amazon to see if they had an extended warranty. After the regular warranty is up the extended warranty will kick in. That is only partly true since many warranties vary as to the level of service. I have used SquareTrade Warranties before with other products and could not find one for the razor. I then looked up SquareTrade on the internet and spoke with someone very personable that told me I could get a SquareTrade Warranty for my razor and I can call anytime 24 hours a day 7 days a week at 1-877-WARRANTY. After I purchase the item I have 90 days to get the warranty. The cost of the warranty varies as to the cost of the product and length of warranty. SquareTrade sent me a link to my email that sent me to Amazon purchasing the warranty I needed. SquareTrade also stated that the buyer can contact them after and they will put all the information in their system and when the warranty is needed the buyer will not need any paperwork. If the product is purchased through Amazon you only need the order number. The only downfall for this service is that SquareTrade does not replace the product if after you call their claims department to fix the item and it cannot be fixed. They will reimburse you if the item is fixed and if not they will reimburse what you paid for the product. I must tell you that I have not had to use the warranty service even though I have many SquareTrade Warranties. I can only tell you what is written and when I called to write this review what SquareTrade told me they do involving claims. I hope this helps a little. Always read the fine print.
7 of 7 found the following review helpful:
Great deal Glad I got it Jul 17, 2010
By cinbon
Bought this warranty through the ebay seller of a digital camera I bought for my daughter Christmas 2008. Well as you can imagine since I am writing a review the camera lens stuck, and no power here June 2010. Called them told them what was up. They sent me link to print a lable to ship it (free) Shipped it out determined not fixable refund full amount in my paypal account and in my bank account from there in less than 2 weeks. Can't pass a deal like that up! Will buy one of these again in the future.
27 of 34 found the following review helpful:
 Buyer (still) beware Jul 01, 2010
By Robert J. Shelley
"DrBob"
I purchased a warranty on Panasonic HP 55 noise canceling headphones purchased for my son. Initially liked the phones so much I bought a second pair for myself. Both stopped working at about 6 months. Tried to get warranty coverage online , but received an e mail answer stating ' accidental damage not covered". I never said there was an accident. I placed a call to Square Trade ( 10 min on hold) and was told the item was under manufacturer warranty. Panasonic denied this after 10 minutes on hold. A SECOND CALL to Square Trade (12 mins on hold) said mail the product to them (they sent a shipping label though I am not sure they pay for shipping) and I got a promise of a refund. After 32 minutes on hold I believe I will get my $ back ( about $40 minus the shipping) but am not 100% sure. Buyer beware- be persistent.
2 of 2 found the following review helpful:
square deal warranty service Sep 14, 2010
By Texas Redneck
took out a square deal warranty on a GPS unit purchsed used. It guit after 1 year. Square deal refunded me the amount within weeks. wow!!
See all 36 customer reviews on Amazon.com
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